Terms of Sale

Version 1.0 · Effective date: 12 October 2026

These Terms of Sale apply when you buy sounds, videos, bundles, licences, custom recordings, Circle memberships or prepaid credit on ASMR Market (asmrmarket.com). Please read them before you buy. By completing a purchase you agree to these terms, the licensing terms and the refund policy, which form part of these terms. Our privacy policy explains how we handle personal data. The contract is concluded in English.

1. Who sells to you

Every item on ASMR Market is sold by:

data broker s.r.o.
Registered office: Jaurisova 515/4, 140 00 Praha, Czech Republic
Company ID (IČ): 14073757
VAT ID (DIČ): CZ14073757
A company registered in the Commercial Register kept by the Municipal Court in Prague
Email: [email protected], or the contact form

We sell each item in our own name and on our own account as the merchant of record. Your contract of sale is with us, not with the artist. The artist who created the work is named as the artist. We hold the rights needed to sell the work and grant you a licence under an agreement with the artist, and we pay the artist a royalty from your purchase.

In these terms, a consumer is an individual who buys for purposes outside their trade, business or profession. Some sections apply only to consumers; others apply to everyone.

2. What you can buy

Licences to digital content. When you buy a sound, video or bundle, you receive a licence to use it. You do not buy the copyright, which stays with the artist. Every purchase comes with the Personal licence (private listening on your own devices, forever). Where the artist offers them, you may choose a Creator or Commercial licence for a higher price. The permissions of each licence are set out in the licensing terms.
Custom recordings. A recording an artist makes to your own description (see section 10).
Circle memberships. A monthly subscription to an individual artist's membership (see section 9).
Prepaid credit. Credit in your wallet that you can spend on ASMR Market (see section 11).

Each item page shows the title, the artist, the length, the available formats, the licence options and the price. You can listen to a free 60 second preview of every sound before you buy. To play purchases you need a current web browser and an internet connection; downloaded WAV and MP3 files play offline in most media players.

3. How the contract is made

You add items to your cart and go to checkout. Before you pay, checkout shows a summary of the items, licences, the total price including tax, and the payment method, and you can correct any mistakes. The contract is concluded when your payment is confirmed. We then send you an order confirmation by email with the order details, the VAT breakdown, the licence for each item and a link to these terms. You can save or print these terms at any time from this page. Your orders remain available in your account.

4. Prices and taxes

Prices are shown in US dollars. If you are a consumer in the European Union or the United Kingdom, the price shown includes VAT at the rate of your country. Elsewhere, applicable sales tax or VAT may be added at checkout where the law requires it. The final price, including any tax, is always shown before you pay. If your card is in another currency, your card issuer may convert the amount and charge a conversion fee; we do not control this.

To charge the correct VAT we must determine where you live. We do this from at least two pieces of non-contradictory evidence, such as your billing country, the country of your payment card and the country of your IP address, as required by EU VAT rules. If you buy as a business with a valid VAT number from another EU country, the reverse charge may apply and VAT is not added.

Artists set the base price of their items. Licence prices are multiples of that base price.

5. Payment

Payments are processed by Stripe Payments Europe Ltd. We accept payment cards, Apple Pay and Google Pay, and you can also pay with prepaid credit from your wallet. We never see or store your full card number. Your statement will show ASMRMARKET.COM. A cart with items from several artists is charged as one payment.

6. Delivery

Digital items are delivered immediately after payment. They appear in your library, where you can stream them and download them as WAV and MP3 files. Custom recordings are delivered to your library when the artist completes them. Circle content is available to stream in your library while your membership is active. If an item does not appear in your library, please contact us.

7. Right of withdrawal (consumers)

7.1 The general rule

If you are a consumer, you can generally withdraw from a contract concluded online within 14 days without giving a reason (section 1829 of the Czech Civil Code and Directive 2011/83/EU). For digital content and services, the 14 days run from the day the contract is concluded.

7.2 Digital content you start using right away

For digital content that is not supplied on a physical medium, the right of withdrawal ends once supply has begun with your express prior consent and your acknowledgement that you thereby lose the right of withdrawal (section 1837(l) of the Czech Civil Code). At checkout we ask you to tick a box confirming that you want immediate access and that you understand you lose your 14-day right of withdrawal once the download or stream starts. The box is never ticked in advance. We confirm your consent and acknowledgement in the order confirmation email. Supply begins when the item is made available in your library, which happens immediately after payment, so with your consent the right of withdrawal ends at that moment, whether or not you have already downloaded or played it.

7.3 Custom recordings

A custom recording is made to your personal specifications. Once you have paid for an accepted request, and having asked the artist at checkout to start right away, you can no longer withdraw from the contract, because the recording is made to your specifications (section 1837(d) of the Czech Civil Code) and is digital content supplied with your consent (section 1837(l)). Before you pay you can cancel the request free of charge. This does not affect your right to a full refund if the recording is delivered late (section 10) or is defective (section 12).

7.4 Circle memberships

When you join a Circle we ask you to confirm that you want access to start immediately and that you acknowledge you lose the right of withdrawal once you stream Circle content. After you have streamed Circle content, you can no longer withdraw from the membership. If you have not streamed anything yet, you can withdraw within 14 days of subscribing and receive a refund of the first payment. Independently of this, you can cancel a membership at any time with effect from the end of the current period (section 9).

7.5 Prepaid credit

You can withdraw from a credit top up within 14 days of buying it, as long as you have not spent any credit since that top up. Use "Cancel top up" next to the top up on your credit page; we refund the top up to your original payment method and remove the top up and any bonus credit that came with it from your balance. Once you spend credit after a top up, that top up can no longer be withdrawn.

7.6 How to withdraw

To withdraw, send us a clear statement before the 14 days run out, by email to [email protected] or through the contact form. You may use this model text, but you do not have to:

To data broker s.r.o., Jaurisova 515/4, 140 00 Praha, Czech Republic, [email protected]: I hereby give notice that I withdraw from my contract for the following digital content or service: (item or order number), ordered on (date). Name: (your name). Email address of my account: (email). Date: (date).

We confirm receipt without delay. We refund all payments we received under the contract within 14 days of receiving your withdrawal, using the same payment method you used (purchases paid with credit are refunded to your credit), and you are not charged any fees for the refund. After withdrawal the item and its licence are removed from your library, and you must delete any copies you downloaded.

Business buyers have no statutory right of withdrawal.

8. Refunds

Apart from withdrawal, we refund items that are defective and cannot be fixed, items that are materially not as described, accidental duplicate purchases of the same item and licence, late custom recordings and unauthorized charges. The full rules are in the refund policy.

9. Circle memberships

A Circle is a monthly subscription to an individual artist's membership, sold by us.

What you get. Streaming access to the artist's Circle catalogue and members-only releases while your membership is active, new releases 3 days early and 10% off sounds you buy to keep, unless the Circle page says otherwise. Perks are described on each artist's Circle page.
Price. The monthly price is shown on the artist's Circle page and at checkout before you subscribe.
Automatic renewal. Your membership renews automatically every month and is charged to your payment method until you cancel. Each charge is confirmed by email.
Cancel in one click. You can cancel at any time in one click in your library under memberships. Cancellation stops future renewals.
Access after cancelling. You keep access until the end of the period you have already paid for. We do not refund the unused part of the current period, unless the law requires it or section 7.4 applies.
Price changes. An artist may change the Circle price for new members at any time. Your price stays the same for as long as your membership continues without interruption. If you cancel and join again later, the price at that time applies.
If the artist stops their Circle. If an artist closes their Circle, no further renewals are charged and your membership ends at the end of the period you have already paid for. Until then you keep access to the Circle content that remains available. Perks such as members-only releases and early access end when the Circle closes. If the artist removes Circle content before the end of your paid period, you may ask us within 30 days to credit the unused days of that period to your ASMR Market credit.
What stays with you. Items you bought separately are yours to keep. Streaming access to Circle content ends when your membership ends.

10. Custom requests

How it works. You describe the recording you want and offer a budget. The artist accepts, sends a counter offer or declines. A contract with us is formed only when you pay for an accepted request. Until you pay, you can cancel free of charge.
What the artist sees. The artist sees your request, your messages and the first name on your account. We do not share your email address with the artist.
Payment is held. We keep your payment until the request is completed. The artist is paid their royalty only after completion.
Delivery and review. The artist delivers by the agreed date. You then have 72 hours to confirm or to ask for the included revision. If you do neither, the request completes automatically.
Late delivery. If the recording is not delivered within 3 days after the agreed date, you can cancel from the request page and receive a full refund.
Personal content. Recordings made for you are private to your account and come with the Personal licence. The artist may reuse a generic version without your name only if you allowed it in the request.
Content rules. Requests must follow the community guidelines. Artists may decline any request.
Disputes. If something goes wrong you can open a dispute from the request page. Our team reviews the request, the messages and the delivery and decides on completion or a refund. This does not limit your rights under section 12.

11. Prepaid credit

What credit is. Credit is a prepayment to data broker s.r.o. that you can spend on purchases and custom requests on ASMR Market, with any artist. Legally it is a multi-purpose voucher. It cannot be transferred to another account or used outside ASMR Market.
Top ups. You can top up with a pack or a custom amount between $5 and $200. Your balance can be at most $500.
VAT. VAT is not charged on top ups. It is included in the price of what you buy with credit, at the rate for your country at that time.
Bonus credit. Bonus credit from top up offers is a free extra. It has no cash value, cannot be refunded and is spent after your paid credit.
Refunds of purchases. Purchases paid with credit are refunded to your credit balance.
No expiry. Credit does not expire while your account is open.
Not exchangeable for cash. Credit cannot be exchanged for money or paid out, except when you withdraw from a top up as described in section 7.5.
Closing your account. Credit is tied to your account. If you delete your account, any remaining credit balance, paid and bonus, is forfeited and is not refunded. Before you delete your account we show you your balance and ask you to confirm that you give it up, so please spend your credit first.

12. Defects and complaints (your warranty rights)

We are responsible to you for the digital content and services we supply (sections 2389a et seq. of the Czech Civil Code). The content must match its description, in particular the title, length, format, licence and tags; it must work as it should with a current browser and common media players; it must come with any instructions or updates we have promised; and it must be supplied in full.

How long we are responsible. For a one-off purchase, we are responsible for defects that existed when the content was supplied and that become apparent within two years. For Circle memberships, we are responsible for defects that occur at any time during the membership.
Your remedies. You can ask us to fix the defect free of charge, for example by providing a working file. If we cannot fix it, do not fix it within a reasonable time, or the defect is serious, you can ask for a reasonable price reduction or withdraw from the contract and get your money back.
Updates. Audio and video files are supplied as finished works. Where we promise updates or fixes for an item, we provide them for as long as you can reasonably expect.

How to complain: contact us through the contact form or at [email protected], and include your order number, the item and a short description of the problem. We confirm receipt of your complaint without undue delay, decide on it within 30 days of receipt at the latest, unless we agree on a longer period with you, and tell you the result by email.

Your statutory rights as a consumer are not limited by these terms.

13. Accounts

You need an account to buy. Listeners must be at least 15 years old. Creators who sell on ASMR Market must be at least 18 and accept the separate creator agreement. Keep your password and your email account secure, because sign-in and password reset links are sent there. You are responsible for activity on your account. We may suspend or close accounts that seriously or repeatedly break these terms or the community guidelines; where we do, we tell you why, and licences you have paid for are only withdrawn if the law allows it. You can delete your account at any time in settings.

14. Acceptable use

Unless your licence expressly allows it, you must not:

share, redistribute or publish the files you buy;
resell, rent or sublicense them;
upload them to other platforms, file-sharing services or streaming sites;
use them to train, fine-tune or test artificial intelligence or machine learning models;
remove credits or other information that identifies the artist;
try to bypass previews or access controls.

Breaking these rules may lead to account closure and may infringe the artist's copyright.

15. Liability

ASMR content is provided for relaxation and enjoyment. It is not medical advice or treatment. Please listen at a comfortable volume and do not listen while driving or operating machinery.

We are liable to consumers in accordance with the law. We are not liable for loss that was not foreseeable when the contract was made, or for loss caused by your own equipment, software or internet connection, or by your use of the content in breach of these terms. If you buy as a business, our total liability for any purchase is limited to the amount you paid for it and we are not liable for indirect loss or lost profit. Nothing in these terms limits liability that cannot be limited by law, including liability for harm to life or health, for damage caused intentionally or by gross negligence, or your statutory rights as a consumer.

16. Out-of-court dispute resolution and supervision

If you are a consumer and we cannot resolve a dispute arising from your purchase between us, you can submit it for out-of-court resolution to the Czech Trade Inspection Authority (Česká obchodní inspekce, ČOI), ADR department, Štěpánská 15, 120 00 Praha 2, Czech Republic, https://adr.coi.cz. The procedure is free of charge. Consumers living in another EU country can also ask the European Consumer Centre in their country for help. Your right to go to court is not affected.

Supervisory authorities: compliance with consumer protection law is supervised by the Czech Trade Inspection Authority (Česká obchodní inspekce, www.coi.cz), and personal data protection by the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, www.uoou.gov.cz).

17. Governing law and courts

These terms and your purchases are governed by Czech law. If you are a consumer living in another country, you also keep the protection of the mandatory consumer laws of that country, and you may bring proceedings in the courts of the country where you live. Business buyers agree that the courts of the Czech Republic have jurisdiction.

18. Changes to these terms

We may update these terms, for example when the law or our services change. The version in effect when you buy applies to that purchase. For Circle memberships, we tell you about changes by email at least 30 days before they apply to your membership, and you can cancel before then if you do not agree.

19. Contact

data broker s.r.o., Jaurisova 515/4, 140 00 Praha, Czech Republic. Company ID (IČ): 14073757, VAT ID (DIČ): CZ14073757. Email: [email protected]. You can also reach us through the contact page. We answer in English and Czech.